How to Check Your Housing Waitlist Status in Massachusetts

Affordable rental housing in Massachusetts is in high demand, often leading to waiting lists through local housing authorities and agencies. If you’ve applied for subsidized housing or rental assistance, knowing how to check your status is crucial for planning your next steps. This article explains how to track your position, understand updates, and use the right forms with Massachusetts Housing Authorities.

Understanding Housing Waiting Lists in Massachusetts

When you apply for state-assisted housing, public housing, or rental voucher programs in Massachusetts, you’re typically added to a waiting list managed by a local Housing Authority or the Commonwealth of Massachusetts. These lists determine who receives available units or assistance as they open up.

How Do I Check My Waitlist Status?

There are several ways Massachusetts renters can monitor the status of their affordable housing applications:

  • Online portals: Many authorities use the CHAMP (Common Housing Application for Massachusetts Programs) system.
  • Phone contact: Call your local housing authority and provide your application reference or Social Security Number for updates.
  • Written inquiry: Some authorities allow you to request status updates by mail or email.
  • In person: Visit housing offices during business hours for face-to-face assistance.

Always keep your contact details updated with the authority to avoid missing important notices or offers.

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Official Forms for Checking Your Status or Updating Your File

  • CHAMP Application Status Update (no number):
    Use your CHAMP account to log in and view your current status across multiple housing authorities. Access the official portal here.
    Example: After applying for public housing in Boston, you check your CHAMP dashboard to see what step your application is at.
  • Massachusetts Change of Information Form (no number):
    Submit this form if your household size, contact information, or income changes while you’re on the waitlist. Download from the official DHCD.
    Example: If your phone number changes, submit this document so you don’t miss critical offers.

If you need help with these forms, housing authorities provide guidance over the phone or at their offices.

What If I Don’t Receive Updates or Am Skipped?

If you believe there’s been an error, or if you haven’t received communication from the housing agency for several months, you can:

  • Request a formal update or review in writing or by phone
  • If still unresolved, file a grievance with your local Housing Authority following their procedure
Keep copies of all correspondence and confirmations for your records.

For appeals or formal disputes, you may contact the Massachusetts Housing Appeals Committee, which handles housing authority decisions statewide.

Your Rights and Relevant Legislation

Tenants’ rights and affordable housing in Massachusetts are protected by the Massachusetts General Laws Chapter 121B – Housing and Urban Renewal and state regulations set by the DHCD.1

  • You have the right to timely notification when selected from a waiting list.
  • You may appeal a housing authority’s decision through a specified review process.
  • Your application information must remain confidential.

If you have trouble accessing forms or your status, contact Massachusetts DHCD or your local housing authority directly.

Frequently Asked Questions

  1. How do I know my position on the Massachusetts public housing waiting list?
    Check your status by logging into the CHAMP portal or contacting your housing authority directly.
  2. What if my application information changes while waiting?
    File a Change of Information Form as soon as possible to keep your application current.
  3. Can I be removed from the waiting list?
    Yes, if you do not respond to requests for information or offers, or if eligibility changes. Always update your contact information and respond promptly to notices.
  4. What is the Housing Appeals Committee?
    The Housing Appeals Committee is the official state board that hears appeals about affordable housing eligibility or decisions by housing authorities.
  5. Is there a deadline to respond if selected from the waitlist?
    Yes, authorities generally set strict deadlines. Check each notification letter and respond immediately.

Conclusion: Key Takeaways

  • Monitor your housing application status regularly through official portals or direct contact.
  • Use the correct official forms if your information changes.
  • Know your rights under Massachusetts law and where to go for appeals or further help.

Staying informed and proactive is the best way to secure your spot for affordable housing opportunities in Massachusetts.

Need Help? Resources for Renters


  1. Massachusetts General Laws Chapter 121B – Housing and Urban Renewal
  2. Massachusetts Department of Housing and Community Development (DHCD)
  3. CHAMP Application Portal
  4. Change of Information Form
  5. Massachusetts Housing Appeals Committee
Bob Jones
Bob Jones

Editor & Researcher, Renter Rights USA

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.