Mediation for Vermont Landlord-Tenant Disputes: What Renters Should Know

When disagreements arise between renters and landlords in Vermont—such as over rent increases, housing repairs, or evictions—mediation offers a peaceful and effective way to resolve the issue without going to court. Understanding how mediation works, what to expect, and how to access resources empowers renters to protect their rights.

What Is Mediation and How Does It Help Renters?

Mediation is a voluntary process where a neutral third party—called a mediator—helps both renter and landlord discuss their problem and try to reach a fair agreement. This process is private, flexible, and can often save the stress, expense, and time of formal court proceedings.

• Renters and landlords both have an equal chance to share their views.
• Mediators do not take sides or make decisions—they guide discussion and help both parties find common ground.
• Any agreement reached during mediation is usually written down and signed by both parties, making it clear what happens next.

How Vermont Supports Mediation for Landlord-Tenant Issues

In Vermont, landlord-tenant disputes may be resolved through community mediation programs or by using formal court-based mediation when an eviction case is filed. Many mediation services are free or available at reduced cost, and participation is encouraged before pursuing legal action.

When to Consider Mediation

• Disagreements about repairs or maintenance
• Security deposit disputes
• Issues with rent increases
• Eviction threats or misunderstandings about lease terms

Mediation is often recommended as a first step before starting a court case, but it can also be used during a court process, especially in eviction matters.

Vermont’s Tribunal for Residential Tenancies

If mediation does not resolve the issue, Vermont rental disputes go through the state’s Judiciary – Civil Division, which hears landlord-tenant (eviction and contract) cases statewide.^[1] The Civil Division oversees eviction (also called “ejectment”) cases and issues related to rental agreements.

Relevant Law: Vermont Residential Rental Agreements Act

All Vermont landlord and tenant relationships are governed by the Vermont Residential Rental Agreements Act (9 V.S.A. Chapter 137).^[2] This law covers everything from security deposits to eviction rules and obligations for repairs and maintenance.

Key Forms for Vermont Renters Considering Mediation

Mediation itself does not require a court form to participate. However, if your landlord has filed for eviction (called “ejectment”), you may receive or need to use the following forms:

• Summons & Complaint for Ejectment (no formal number)
  • When used: If your landlord has started an eviction in court, you will receive this form. It explains why the landlord is seeking your eviction.
  • Renter example: You receive a Summons & Complaint for Ejectment in the mail. You want to respond and request court mediation to try resolving the dispute.
  • Official court forms – Vermont Judiciary
• Answer to Complaint (no formal number)
  • When used: Renters can complete this form to respond to the landlord's complaint, provide their side, and ask for mediation.
  • Renter example: You fill out the Answer to Complaint, indicating you would like to participate in mediation before formal hearings.
  • Eviction (Ejectment) forms and process – Civil Division

To get help with these forms or request mediation, renters can contact local mediation programs, such as Vermont Family Mediators – Housing Mediation or ask the Civil Division clerk at the court where the eviction was filed.

How to Start the Mediation Process: Essential Steps

If you're facing conflict with your landlord and wish to try mediation, here’s what you can do:

• Contact a Vermont community mediation center or ask the court clerk about mediation options.
• If you’re in an eviction case, mention in your Answer to Complaint that you want mediation before trial.
• Gather all documents and communications related to your rental issue (e.g., letters, emails, photos).
• Attend your scheduled mediation session—virtually or in person—and participate in the discussion.

FAQ: Vermont Mediation for Renters

1. Do I have to agree to mediation if my landlord asks?
   No, mediation is voluntary. However, it can help both parties avoid court and come to a quicker resolution.
2. Does mediation cost money in Vermont?
   Many community mediation programs offer services free or on a sliding scale. Court-connected mediation may also be free for eviction cases.
3. Will a mediator decide who is right?
   No, mediators do not decide or judge. They help both sides talk and find possible solutions they can agree on.
4. Can I have someone with me at mediation?
   Yes, you may bring a support person or legal advocate—check with the mediation provider first.
5. What happens if mediation doesn’t work?
   If you don’t reach an agreement, your dispute may proceed to court for a judge to decide.

Key Takeaways for Vermont Renters

• Mediation is a helpful, confidential, and voluntary option for resolving rental disputes in Vermont.
• If facing eviction, renters should review and respond to court forms and may request mediation through the court.
• Vermont law and courts provide protections—seek help early for best results.

Need Help? Resources for Renters

• Vermont Family Mediators – Housing Mediation (free mediation services)
• Vermont Civil Division – Eviction/Ejectment Process (court resources and forms)
• Vermont Legal Aid (free legal help for renters statewide)
• Vermont Department of Housing and Community Development (renter rights, fair housing info)

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1. Vermont Judiciary – Civil Division: https://vermontjudiciary.org/
2. Vermont Residential Rental Agreements Act, 9 V.S.A. Chapter 137: https://legislature.vermont.gov/statutes/chapter/09/137

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