Are landlords required to provide utilities in Tennessee?

Landlords are not required to pay for utilities unless the lease agreement states so, but they must maintain functional utility connections.

What if my landlord fails to pay utilities they're responsible for?

You can file a complaint with the Tennessee Consumer Affairs Division or your local housing office, and may have additional remedies under state law.

How soon before my move-in should I arrange utilities?

Begin setting up your utilities at least one week before your move-in date to avoid service delays.

Who do I contact if there is a utility billing dispute?

First, contact your utility provider. If unresolved, contact Tennessee Consumer Affairs or your city utility board.

What will I need to start new utility service?

You typically need a government-issued ID, proof of address, Social Security Number, and your lease agreement.

Tennessee Utilities Setup Checklist for New Renters

Moving In: Inspections & Disclosures Tennessee published: June 21, 2025

Getting utility services set up is one of the most important steps when moving into a new rental home in Tennessee. Properly arranging your electricity, water, gas, and other essential utilities ensures a smooth transition and prevents interruptions. This checklist walks Tennessee renters through the key steps and legal considerations for utility setup, referencing official resources and state law.

Understanding Utilities Responsibility in Tennessee Rentals

It's important to clarify with your landlord which utilities you are responsible for and which are covered by your lease. Utility service coverage can vary by property, and details should be included in your rental agreement under terms mandated by Tennessee's Uniform Residential Landlord and Tenant Act (URLTA). Some cities, such as Nashville and Knoxville, have their own utility providers.

Common Utilities to Set Up

Electricity (e.g., Tennessee Valley Authority, Nashville Electric Service, Knoxville Utilities Board)
Water and Sewer (municipal providers or city utility boards)
Natural Gas (e.g., Piedmont Natural Gas, Atmos Energy)
Trash Collection (municipal or third-party)
Internet and Cable TV (various private providers)

Key Utility Disclosure Rules

Landlords must clearly state in the written lease which utilities are included and which must be set up by the renter (Tennessee Uniform Residential Landlord and Tenant Act, Title 66, Chapter 28).
If utilities are in the landlord’s name but the renter is responsible for payment as a pass-through, the lease should outline how bills are handled.
Ask about utility history to estimate monthly costs and avoid surprises.

Step-by-Step Utilities Setup for New Tennessee Renters

Follow these steps to get essential services running from day one in your new rental:

1. Review your lease. Confirm which utilities you must set up and obtain account information if starting new service.
2. Gather required information. Most providers will need:

Your lease or proof of residence
Photo ID
Social Security Number or Tax ID
Move-in date

3. Contact utility companies before move-in. It’s best to allow several days for activation. For electricity, visit the TVA directory of local power companies.
4. Pay deposits if required. Some Tennessee utility companies require a security deposit for new accounts.
5. Confirm service activation. Check that service starts on or before your move-in date and that nothing is left in the previous tenant’s name to avoid billing issues.
6. Document utility meter readings. Take photos on move-in day to document your starting usage. This can help resolve any disputes about bills.

Tip: Never sign up for utility services before you have legal possession of the rental property. Service in your name before your lease begins could make you liable for previous tenants’ usage.

Official Forms and Where to Find Them

Tenant Utility Request Form – Varies by Provider
Example: Nashville Electric Service (NES) New Service Application
- NES Start Service Portal
- When to Use: Submit online or in-person before your move-in date. You'll need your lease, ID, and move-in confirmation. For example, if moving to Nashville, fill this form out at least 1-2 business days before you need power turned on.
Utility Transfer or Account Update Forms
Most water and gas companies require a name transfer or account setup form, found on each provider’s official site. Always check the municipal utility’s website or city hall for forms and requirements.

What If You Have Problems with Utilities?

If your landlord is responsible for utility payment but fails to pay or you lose service due to the landlord’s actions, you have rights under the Tennessee Uniform Residential Landlord and Tenant Act. You may be able to file a complaint or seek assistance from the Tennessee Consumer Affairs Division or your local housing code office.

When utility service is disrupted due to circumstances beyond your control, document the situation and contact your landlord and local authorities promptly.

FAQ: Setting Up Utilities as a Renter in Tennessee

Are landlords required to provide utilities in Tennessee?
Landlords are not required to pay for utilities unless the lease agreement specifically states they will. They must, however, ensure the rental unit is fit for living, which includes functional utility connections.
What if my landlord fails to pay utilities they're responsible for?
If the landlord does not pay utilities as agreed and service is shut off, you can file a complaint with the local housing authority or Tennessee Consumer Affairs and may have remedies under state law.
How soon before my move-in date should I arrange utilities?
It's best to begin utility setup one week before your move-in. Some providers offer same-day service, but a few days' notice is safest.
Who do I contact in case of a utility billing dispute?
Always begin with your utility provider. If unresolved, contact the Tennessee Consumer Affairs Division or your local city utility board.
What information will I need to start new utility service?
Most providers require a government-issued ID, proof of address, your Social Security Number, and your lease or rental agreement.

Key Takeaways for Tennessee Renters

Check your lease to confirm which utilities you must set up yourself.
Contact providers early and use official online forms for faster processing.
Take photos of all utility meters on move-in day for your records.

Being proactive about your utility setup will help you avoid delays and protect your rights as a Tennessee renter.

Need Help? Resources for Renters

Tennessee Real Estate Commission – Handles landlord-tenant regulations and complaints
Tennessee Utility Assistance Programs – Help for low-income households
Tennessee Consumer Affairs Division – Utility billing complaints and mediation
Use your local city utility department’s website for forms and contact numbers