Maryland Renters: Your Rights When Elevators Fail

Living in a high-rise building in Maryland comes with unique benefits and challenges. Among the most critical amenities for tenants—especially those with disabilities or limited mobility—is a working elevator. When elevators are out of service, renters may face significant barriers to entering or exiting their home safely. This guide explains your rights, responsibilities, and practical steps if you're experiencing elevator outages in your Maryland apartment building.

Elevator Outages: What Maryland Renters Need to Know

If you live in an apartment with elevators in Maryland, your landlord is generally responsible for keeping them in safe, working order. This responsibility is part of the Maryland Real Property Code § 8-211 - Repair of Dangerous Defects and housing codes that require homes to be habitable and accessible[1].

Landlord Responsibilities for Elevator Maintenance

  • Ensure regular inspections and prompt repairs
  • Respond urgently to outage reports impacting safety or accessibility
  • Follow applicable county or city building and health code requirements

If elevator outages create a dangerous condition or deny access to tenants, the issue could qualify as a "dangerous defect" or make the rental unit uninhabitable under Maryland law.

Tenant Rights and Accessibility Accommodations

  • Tenants with disabilities have additional protections under the federal Fair Housing Act and Maryland law.
  • You may request reasonable accommodations if elevator outages threaten your access (such as relocation to an accessible unit while repairs are ongoing).
  • Landlords cannot legally retaliate against tenants who assert their rights or request repairs.
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How to Respond to Elevator Outages

When your elevator is out of service, the following actions will help you protect your rights and work towards a solution:

1. Notify Your Landlord Immediately

  • Report the outage in writing (email or written letter is best for documentation)
  • State how the outage impacts your safety and daily life—especially if you have a disability

2. File an Official Complaint (if repairs are delayed)

For unresolved complaints, renters may file a "Complaint for Rent Escrow" if the elevator outage makes the apartment uninhabitable. This is done through the local District Court.

  • Form Name: Complaint for Rent Escrow, DC-CV-083
  • When to Use: If the landlord fails to repair a dangerous defect (such as no elevator access) within a reasonable time after written notice.
  • How to Use: Submit the Complaint for Rent Escrow (DC-CV-083) to the District Court with supporting evidence (photos, written notices, etc.).

The court may allow you to pay your rent into escrow until the elevator is fixed. Learn more at the Maryland Courts - Rent Escrow page.

3. Seek Reasonable Accommodation if You Have a Disability

  • Put your accommodation request in writing
  • Explain your disability-related need (example: request relocation to a ground-floor unit until repairs are completed)
  • Refer to the Fair Housing Act and Maryland non-discrimination laws for your protection
If you are unable to use stairs because of an elevator outage, document all impacts on your daily life, including missed work, medical appointments, or lack of access to necessities. This information may strengthen your request or legal claim.

Which Government Tribunal Handles Tenant Complaints?

In Maryland, the District Court of Maryland is the primary venue for residential tenancy disputes, including rent escrow and habitability claims. County or city code enforcement may also address building violations.

Relevant Maryland Legislation

FAQ: Maryland Elevator Outages and Your Rights

  1. Can I withhold rent if my apartment's elevator is broken?
    Not automatically. You may be able to pay rent into escrow by filing a Complaint for Rent Escrow with the District Court. Do not stop paying rent without a court order.
  2. What can I do if I am disabled and cannot use the stairs during an elevator outage?
    You have the right to request reasonable accommodation from your landlord, such as a temporary ground-floor unit or help with groceries. Put your request in writing.
  3. How quickly must my landlord fix a broken elevator?
    Repairs must be made within a reasonable time, but urgent issues that impact safety or accessibility should be prioritized. Maryland law requires prompt action after written notice of a dangerous defect.
  4. Can I break my lease due to repeated elevator outages?
    Frequent, unresolved outages may make your unit uninhabitable. Consult the District Court or a legal aid office before ending your lease early.
  5. Where do I file official complaints about elevator outages?
    Serious habitability issues are handled by the District Court of Maryland (district court website). You may also contact your local housing or building code office.

Conclusion: Key Takeaways for Maryland Renters

  • Landlords must maintain elevators and address outages quickly, especially for tenants with disabilities.
  • Document all problems, submit written notice, and use official forms to protect your rights.
  • Seek support from Maryland's District Court or advocacy groups if elevator issues persist.

Understanding your rights helps you act with confidence if elevator outages disrupt your daily life.

Need Help? Resources for Renters


  1. Maryland Real Property Code § 8-211: Repair of Dangerous Defects
  2. Maryland District Court: Official Website
  3. Federal Fair Housing Act: Disability Protections Overview
  4. Maryland Attorney General: Landlord-Tenant Rights
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights USA

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.