How Florida Housing Counselors Help Resolve Rental Disputes

If you’re a renter in Florida facing issues like a rent hike, threat of eviction, or lack of repairs, you’re not alone. Many tenants have questions about their rights and how to settle disputes with landlords. One vital, free resource for renters is a Florida housing counselor. These trained professionals can help mediate disagreements and guide you through the official processes required to resolve your issue under the Florida Residential Landlord and Tenant Act.

What Is a Housing Counselor?

Housing counselors are certified professionals trained to help renters and landlords communicate, negotiate, and resolve housing-related problems without going straight to court. They offer support on:

  • Negotiating rent payment plans or disputes about rent increases
  • Understanding eviction notices and your legal options
  • Resolving maintenance or repair issues
  • Connecting renters with rental assistance programs
  • Preparing for mediation or legal hearings

You can find a list of HUD-approved Florida housing counseling agencies through the U.S. Department of Housing and Urban Development website.

How Housing Counselors Work in Florida

In Florida, housing counselors help renters by providing:

  • Information on your rights set out in the Florida Residential Landlord and Tenant Act
  • Assistance with understanding, preparing, and submitting official notices and forms
  • Guidance and support during mediation between you and your landlord
  • Referrals to legal aid or to the appropriate court if issues cannot be resolved informally

They can also coach you on talking to your landlord or help you draft letters if communication has broken down.

Common Rental Dispute Scenarios

Here are a few examples where housing counselors regularly help:

  • Rent increases: Ensuring you receive proper notice and that increases comply with Florida law
  • Non-payment of rent: Helping you communicate payment plans or connect with emergency rental assistance
  • Maintenance issues: Advising how to give official notice and document problems
  • Eviction: Explaining the eviction process and your defenses

Official Forms Renters May Use in Florida

Housing counselors can guide you through filling out important forms required for different situations. Below are key forms and how renters commonly use them:

  • 7-Day Notice to Landlord to Cure (Withhold Rent): Used when your landlord fails to repair or maintain your unit. Gives the landlord 7 days to fix the issue, or you may be allowed to withhold rent or terminate the lease. Download the official 7-Day Notice sample from the Florida Courts.
    Example: If your A/C is broken and the landlord won’t repair it, use this form to demand repairs before taking further action.
  • 3-Day Notice to Pay Rent or Vacate: Used by landlords, but tenants should know what it looks like (see official sample). If you receive this, a counselor can help you respond and understand your options.
  • Tenant’s Answer to Complaint for Eviction (Florida Supreme Court Approved Family Law Form 12.924): If you’re served an eviction lawsuit, you must file a response. Get the official Answer form here.
    Example: A counselor can help you fill this out and submit it to the court before your deadline.
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Florida’s Official Board for Rental Disputes

Florida’s courts, specifically the county court’s civil division, handle rental disputes and eviction actions. There is not a standalone tenancy tribunal; instead, issues are filed in the appropriate Florida County Court where your property is located. Court clerks can direct you to the correct forms and process for your situation.

Relevant Tenancy Legislation

The main law protecting renters in Florida is the Florida Residential Landlord and Tenant Act, F.S. Chapter 83, Part II. This law covers obligations for both landlords and tenants regarding rent, repairs, notices, eviction, and deposits.

If you’re unsure what form to use or how to respond to a landlord, talk to a housing counselor first—they can help you avoid costly mistakes and meet all legal deadlines.

How Housing Counselors Support You Step-by-Step

Here’s what working with a housing counselor often looks like:

  • You contact a local HUD-approved Florida housing counseling agency.
  • The counselor listens to your story and reviews your documents.
  • They explain your legal rights and options under Florida law.
  • Together, you plan a course of action (letter, notice, mediation, or possible court filing).
  • If needed, your counselor assists with paperwork and connects you to free or low-cost legal aid.

This approach helps renters avoid misunderstandings and sets up a record of your communications if the dispute escalates.

FAQs: Florida Housing Counselors & Rental Disputes

  1. What can a housing counselor do if my landlord won’t make repairs?
    A housing counselor can explain your rights under Florida law, help you draft and serve a 7-Day Notice to the landlord, and assist you with next steps if repairs still aren’t made.
  2. Is it free to use a housing counselor in Florida?
    Most HUD-approved housing counseling services are free for tenants. Always confirm with the agency before booking an appointment.
  3. What if I receive an eviction notice—should I call a housing counselor?
    Yes! Contact a housing counselor as soon as you receive any notice. They can help you understand the notice, your deadlines, and connect you to legal aid if needed.
  4. Are housing counselors the same as lawyers?
    No. Housing counselors provide information and support, but cannot give legal advice or represent you in court. For legal representation, you may need legal aid or an attorney.
  5. Where can I find official forms for landlord-tenant disputes in Florida?
    Florida courts provide official forms on their website and through the local county clerk’s office. A counselor can help you find and fill out the right forms for your situation.

Key Takeaways for Florida Renters

  • Housing counselors are a free, expert resource for resolving rental disputes and understanding your rights in Florida.
  • They can explain legal processes, help with notices and forms, and provide support through mediation or court.
  • Always act quickly if you receive a notice or need repairs—deadlines matter, and counselors can help you respond in time.

Need Help? Resources for Renters in Florida


  1. [1] Florida Residential Landlord and Tenant Act, F.S. Chapter 83, Part II
  2. [2] Florida Courts: Landlord/Tenant Self-Help
  3. [3] HUD: Find a Housing Counselor
  4. [4] Florida County Clerk of Court Directory
Bob Jones
Bob Jones

Editor & Researcher, Renter Rights USA

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.