How Maine Renters Can Dispute a Water Bill

If you’re renting in Maine and have received a water bill that seems too high or incorrect, it’s important to know your rights and the steps you can take to resolve the issue. Maine’s housing laws outline clear rules for how utilities—including water—must be billed and what tenants can expect from landlords and utility providers. This guide will make the process as clear and accessible as possible.

Understanding Utility Responsibilities in Maine Rentals

The first step is to check your lease agreement. In Maine, landlords generally must specify in the rental contract who is responsible for paying utilities such as water and sewage.[1] If the lease is unclear, state law can fill in the gaps.

  • Landlords cannot bill tenants for utilities that are not individually metered or apportioned fairly.
  • Utilities provided to common areas (like a shared laundry room) are usually the landlord’s responsibility.

Common Water Bill Disputes

  • Unexpectedly high charges: Bills that are much higher than normal
  • Repairs and leaks: Water wasted due to unresolved plumbing problems
  • Miscalculated charges: Landlords charging for services not detailed in the lease or billing multiple tenants unfairly

If any of the above describes your situation, you have options under Maine’s Landlord-Tenant Act.

Your Options for Resolving Water Bill Disputes

If you believe your water bill is incorrect or unfair, follow these steps to resolve the problem:

  • Review your lease: Confirm exactly what you agreed to for utilities.
  • Request a breakdown: Ask your landlord or the water utility for a detailed statement of charges and meter readings, if applicable.
  • Document everything: Keep copies of bills, payments, repair requests, and communications with your landlord or utility provider.
  • Notify your landlord in writing: Politely state that you believe the bill is incorrect and ask for clarification or correction. Under Maine law, your landlord has a duty to maintain services and respond to issues like leaks.[1]
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Filing a Complaint with Maine’s Tenancy Tribunal

If informal steps do not resolve your dispute, you may file a complaint or take further action through official channels. In Maine, housing disputes are typically handled by the Maine Judicial Branch, specifically local District Courts.[2] In utility-related matters, the Maine Public Utilities Commission (MPUC) is the official body for complaints about water companies.

Official Maine Forms for Water Bill Disputes

  • MPUC Consumer Complaint Form:
    • When to use: When your dispute is with the municipal water company or utility provider and has not been resolved directly.
    • Example: If your water bill is unusually high and you suspect a meter error, complete this form to start an official investigation.
    • File a Consumer Complaint with the MPUC
  • Maine Judicial Branch: Small Claims Complaint (CV-7):
    • When to use: If you seek to recover money overcharged or want to enforce a right after failed resolution attempts.
    • Example: You were billed for a leak that was your landlord’s responsibility and want reimbursement.
    • Download the Small Claims Complaint (CV-7)
Keep copies of all documents and communications. Clear records are essential when presenting your dispute to a landlord, utility, or tribunal.

Legislation That Protects Maine Renters

Maine tenants are protected by the Maine Residential Landlord and Tenant Act (Title 14, Chapter 709). This law outlines your rights and your landlord’s duties regarding utilities, required disclosures, and dispute resolution.[1]

Frequently Asked Questions (FAQ)

  1. Do Maine landlords have to give notice before billing tenants for water?
    Yes. If you are being billed for water separately, your lease should specify this in advance. Any changes must be noted in a written agreement.
  2. Can my landlord shut off my water if I dispute a bill?
    No. Landlords are prohibited from intentionally interrupting essential services, including water, as a means of collection or retaliation. If this occurs, you may have legal grounds to file a complaint.
  3. Can I deduct a disputed water charge from my rent?
    Not without written agreement or a court order. Withholding rent for disputed utility charges can result in eviction unless you follow the legal process through court or the Maine Public Utilities Commission.
  4. What if the water bill is high because of a leak?
    Landlords are responsible for timely repairs. If a leak causes your water bill to spike and you reported the problem, you may not be liable for the excess charge. Keep records and report promptly.
  5. Who can help me if I can’t resolve a water bill dispute?
    You can file a complaint with the Maine Public Utilities Commission or seek resolution in District Court. Assistance is also available from Maine’s Pine Tree Legal Assistance and local housing authorities.

Key Takeaways for Maine Renters

  • Always review your lease to confirm utility billing terms.
  • If you believe your water bill is incorrect, document everything and try to resolve it with your landlord or utility first.
  • Know your right to file a formal complaint—state agencies are there to help.

With clear steps and the support of Maine’s laws and agencies, water bill disputes can be addressed promptly and fairly.

Need Help? Resources for Renters


  1. Maine Residential Landlord and Tenant Act (Title 14, Ch. 709)
  2. Maine Judicial Branch
Bob Jones
Bob Jones

Editor & Researcher, Renter Rights USA

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.