Service Animals and Emotional Support Animals: Arkansas Renters’ Rights

Understanding the difference between service animals and emotional support animals (ESAs) is crucial for renters in Arkansas. Both offer valuable assistance, but they have different legal protections and requirements that impact your rights when renting a home. This guide explains key differences, what your landlord can ask, official forms, and how Arkansas law protects tenants with disabilities who need animal accommodations.

Understanding the Difference: Service Animals vs. Emotional Support Animals

Federal and Arkansas law make important distinctions between these two support animals.

  • Service Animals: Specially trained dogs (and in some cases, miniature horses) that perform specific tasks for someone with a disability. Examples: guiding individuals who are blind, alerting someone about seizures, or providing physical support.
  • Emotional Support Animals: Any animal that provides emotional comfort or support relating to a mental health disability, without needing special training.

These distinctions matter because service animals are protected under the Americans with Disabilities Act (ADA) and the federal Fair Housing Act (FHA), while ESAs are only covered under the FHA.

Your Rights as a Renter in Arkansas

Renters with disabilities have legal rights to request reasonable accommodations for service animals and ESAs—even in housing with "no pets" policies. Here’s what you need to know:

  • Landlords must allow service animals and ESAs if you have a documented disability, and allowing the animal is a reasonable accommodation.
  • Landlords cannot require extra pet deposits or fees for service animals or ESAs.
  • Landlords can only ask for documentation for ESAs (e.g., a letter from a healthcare provider). For service animals, they can only ask if the animal is required due to a disability and what task it performs.
  • Your landlord may deny the request only if your animal poses a direct threat to safety or would cause major property damage.

These requirements are governed by the Arkansas Fair Housing Act and the Fair Housing Act at the federal level.[1]

Official Forms for Accommodation Requests

While Arkansas does not have a specific state accommodation form, the U.S. Department of Housing and Urban Development (HUD) provides guidance and a sample form for requesting a reasonable accommodation.

Example: If your lease says “no pets allowed” but you need an ESA for a mental health condition, fill out the sample request form and submit it to your landlord along with a letter from your healthcare provider.

How Landlords May Respond

After you submit your request, landlords must respond promptly (usually within 10–14 days). If denied, they must provide a valid reason. If you believe you are unfairly denied, you can file a complaint with the appropriate housing agency.

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Where to File Disputes or Complaints

In Arkansas, housing discrimination complaints are handled by the Arkansas Fair Housing Commission. You can also file with the U.S. Department of Housing and Urban Development (HUD) if your rights have been violated.

If you believe your landlord is not accommodating your service animal or ESA, document all communication in writing and keep copies of all forms and healthcare provider letters for your records.

Additional Considerations for Renters

While Arkansas law and federal law protect your rights, you are responsible for:

  • Ensuring your service animal or ESA does not pose a health or safety threat
  • Cleaning up after your animal and preventing property damage
  • Notifying your landlord if your animal situation changes

Staying informed and communicating clearly with your landlord can help prevent misunderstandings.

FAQs: Service Animals and ESAs for Arkansas Renters

  1. Can a landlord in Arkansas refuse my service animal or ESA?
    Generally, no. Landlords must offer reasonable accommodation unless your animal is dangerous or would cause major property damage.
  2. Do I have to pay pet fees for my service animal?
    No. Landlords cannot charge extra pet deposits or monthly fees for service animals or ESAs.
  3. What documentation do I need for an emotional support animal?
    You typically need a letter from a licensed healthcare provider stating the animal supports your disability.
  4. Who handles housing disputes over animal accommodations in Arkansas?
    The Arkansas Fair Housing Commission and HUD investigate these complaints.
  5. My landlord is asking for more details about my disability. Do I have to provide this?
    No. You only need to show that you have a disability and need the animal; you don’t have to give specific details about your condition.

Need Help? Resources for Renters


  1. Arkansas Fair Housing Act (Act 515, 2023)
  2. U.S. Fair Housing Act
  3. ADA Service Animal Requirements
  4. HUD Housing Discrimination Complaint Portal
Bob Jones
Bob Jones

Editor & Researcher, Tenant Rights USA

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for renters everywhere.