How Arkansas Renters Can Use Housing Counselors for Dispute Resolution

When facing issues like rent increases, eviction threats, or unsatisfactory repairs in Arkansas, navigating your rights as a renter can be overwhelming. Housing counselors are impartial professionals who can help Arkansas tenants and landlords resolve disputes without going to court. This guide explains when and how to contact a housing counselor, what official forms you may need, and where to turn for further help in Arkansas.

What Is a Housing Counselor in Arkansas?

Housing counselors are trained professionals who help renters understand their rights and responsibilities, offer guidance on tenant-landlord disputes, and connect tenants to resources like legal aid or mediation. Arkansas renters can find HUD-approved housing counselors and local nonprofit agencies that provide these services at little or no cost. Housing counselors in Arkansas assist with:

  • Explaining rental agreements and state tenancy laws
  • Negotiating with landlords about repairs, rent increases, or late fees
  • Preparing for an eviction hearing or responding to a notice
  • Referrals to legal aid or free mediation programs

How Do Housing Counselors Help Resolve Disputes?

Disputes between tenants and landlords usually start with communication problems about repairs, rent, or eviction. Housing counselors use their training to:

  • Identify the main issues and suggest fair solutions
  • Provide sample letters or official complaint forms for renters to use
  • Mediate conversations between renters and landlords to avoid court
  • Assist tenants in understanding next steps if the dispute escalates

By helping renters and landlords work together, housing counselors can prevent misunderstandings and costly legal disputes.

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Official Forms and How to Use Them

While Arkansas does not have a statewide tribunal, renters may need to use specific forms for notices, complaints, or court filings. Below are common examples and how to use them:

  • Arkansas Notice to Landlord for Repairs Needed
    When to use: If your rental unit needs essential repairs, give your landlord written notice. Arkansas doesn’t specify a state form, but HUD housing counselors or Arkansas Legal Services offer sample repair request letters. Access sample letters here.
    • Example: If your air conditioning stops during summer, you can use a sample repair notice to formally request a fix.
  • Eviction Summons and Complaint
    When to use: If you receive an eviction notice, you may be served with court papers called a Summons and Complaint. You must respond within the given deadline. Your local district court will provide the required forms and information for filing an answer.
    • Example: If your landlord files an "Unlawful Detainer" action, the court summons will explain your response options.
  • Arkansas Civil Cover Sheet (Form: AOC-CV-955)
    When to use: Required when filing a civil action in Arkansas court, such as disputes over deposits. Download the form from the official Arkansas Courts forms portal.
    • Example: If you sue your landlord for not returning a deposit, include the Civil Cover Sheet with your complaint.

Tip: Housing counselors can help you draft or review these documents before you submit them.

Which Body Handles Tenant-Landlord Disputes in Arkansas?

Unlike some states, Arkansas does not have a statewide landlord-tenant tribunal. Most housing disputes are handled through your local District Court system. Eviction and other civil rental cases are filed there.

Relevant Arkansas Tenancy Law

The main law that governs rental housing in Arkansas is the Arkansas Residential Landlord-Tenant Act of 2007. This sets basic rules about leases, notices, repairs, and eviction for most residential tenancies.[1]

Action Steps: How to Work with a Housing Counselor in Arkansas

  • Find a local HUD-approved housing counselor using the HUD official search tool.
  • Contact the counselor by phone, email, or in person. Prepare details of your rental issue, including documents if available.
  • Discuss your options. The counselor may help you draft letters, deliver notices, or refer you to legal aid.
  • If the issue remains unresolved, your counselor may help you prepare for court or connect you to further assistance.

Most housing counseling services are free or low-cost for qualifying renters.

If you aren’t sure where to start with your rental dispute, a call to a housing counselor can clarify your next steps and relieve stress.

Frequently Asked Questions

  1. Can a housing counselor intervene if my landlord won’t make repairs?
    Yes. They can guide you on delivering a formal repair request and suggest next steps if your landlord does not respond within a reasonable time.
  2. Does Arkansas require landlords to provide a reason for eviction?
    In most cases, landlords can pursue eviction for lease violations or nonpayment without stating a specific “cause,” but must follow notice rules under Arkansas law.[1]
  3. How quickly can I get help from a housing counselor in Arkansas?
    Response times vary, but many nonprofit counselors can respond within a few business days. Immediate emergencies should be addressed through local aid or legal support.
  4. Is there a fee to use a housing counselor?
    Many agencies provide free support to renters, but check with your chosen counselor—some may have fees based on income or services.

Key Takeaways for Arkansas Renters

  • Housing counselors offer free or low-cost advice and dispute resolution services for Arkansas renters.
  • Most disputes are handled locally in Arkansas District Courts, not by a separate tribunal.
  • The Arkansas Residential Landlord-Tenant Act of 2007 is the main law setting your rights and obligations.
  • Documents and guidance from official Arkansas legal or court resources are key for resolving disputes.

If you’re unsure about a rental dispute, speaking with a housing counselor can help clarify your rights and possible solutions.

Need Help? Resources for Renters


  1. Arkansas Residential Landlord-Tenant Act of 2007 (Arkansas Code Title 18, Chapter 17)
Bob Jones
Bob Jones

Editor & Researcher, Renter Rights USA

Bob writes and reviews tenant law content for various regions. They’re passionate about housing justice and simplifying legal protections for tenants everywhere.