Missouri Renters: Filing Effective Repair Requests

Living with repairs that go unaddressed can be stressful. If you’re renting in Missouri and facing issues in your home, knowing exactly how to request repairs is crucial. Missouri law protects renters’ right to a safe and habitable living space, and following the proper procedure can increase your chances of a timely resolution. Here's a clear guide using plain language, relevant Missouri laws, and official resources so you can handle repair requests with confidence.

Your Repair Rights Under Missouri Law

Under Missouri Revised Statutes Section 441.234, landlords are legally required to maintain “habitable premises.” This means your landlord must ensure your rental is safe, structurally sound, and free from hazards—such as working plumbing and electricity, and a roof that doesn’t leak.

Common Examples of Maintenance Issues

• No heat or air conditioning in extreme weather
• Plumbing failures, leaks, or flooding
• Broken locks, windows, or exterior doors
• Pest infestations
• Mold, unsafe wiring, or no hot water

Landlords are not responsible for fixing damage caused by the tenant or their guests, but they must handle repairs related to regular wear and tear or natural deterioration.

How to File a Repair Request That Gets Results

Following a structured approach ensures your repair request is clear, documented, and likely to receive timely attention. Here are the essential steps:

1. Document the Issue

• Take clear photos or videos showing the problem and when it was discovered.
• Gather any prior communication or maintenance records relevant to the issue.

2. Make Your Repair Request in Writing

• Always request repairs in writing (email or letter) so there’s a clear record.
• Include the date, your address, a detailed description, and request prompt repairs.

Missouri does not require a specific state form for repair requests. However, written notice is essential for your protection, especially if you need to take further steps later.

Sample Repair Request Letter

You can download a sample maintenance request letter template from the Missouri Attorney General's Consumer Protection: Landlord-Tenant page.

• Form Name: Sample Repair Request Letter
• When Used: When you need your landlord to address unsafe or unlivable conditions, submit this letter by mail or email and keep a copy for your records.
• Official Link: Sample Repair Request Letter (PDF page 17)

3. Allow Reasonable Time for Repairs

• Missouri law does not set an exact timeframe, but a reasonable period is generally considered 14 days for non-urgent issues, and less if there is a health or safety risk.
• If it’s an emergency (like no heat in winter or a major plumbing issue), note the urgency in your letter.

4. Keep a Record

• Save copies of all communication, photos, and any responses from your landlord.
• Log any phone calls or personal visits with dates and details.

5. If Repairs Are Not Made: Next Steps

If your landlord does not respond, you do have options. Do not withhold rent or make repairs yourself and deduct the cost unless Missouri law specifically allows (which is very limited). Instead:

• Contact your local building or health department to inspect and document code violations. Find your local code enforcement office via the Missouri Department of Health & Senior Services.
• File a report if your rental does not meet safety standards.
• If needed, contact an attorney or legal aid organization.

If the issue still isn’t fixed, you may need to seek help through your local court. Missouri’s circuit courts handle landlord-tenant disputes.

Who Handles Tenant Complaints in Missouri?

There is no specialized landlord-tenant tribunal in Missouri, but the Missouri Circuit Courts are responsible for housing disputes, including repairs and habitability.

Relevant Missouri Legislation for Tenant Rights

• Missouri Revised Statutes Section 441.234 – Landlord’s Duty to Repair and Maintain
• Missouri Revised Statutes Chapter 535 – Landlord-Tenant Actions

FAQ: Missouri Rental Repairs

1. How long does my landlord have to fix repairs in Missouri?
   There’s no set timeframe, but repairs should be made within a "reasonable time"—usually within 14 days for routine issues or less for emergencies.
   
2. Can I withhold rent if repairs aren’t made in Missouri?
   No, Missouri law does not generally allow withholding rent for repairs. Doing so can put you at risk of eviction.
   
3. What if my landlord ignores my repair request?
   If your landlord does not respond, contact your city or county building department to inspect your home. You can also seek legal advice.
   
4. Are landlords required to fix everything?
   Landlords are responsible for repairs that affect habitability, like plumbing, heating, or safety issues—but not tenant-caused damage.
   
5. How do I document my repair request?
   Always submit your request in writing and keep copies of all communication and photographs of the issue.

Summary: Key Takeaways for Missouri Renters

• Always make repair requests in writing and keep a clear record.
• Allow your landlord reasonable time to respond (generally up to 14 days).
• If repairs are ignored, contact your local code enforcement or seek advice from an official resource.

Following these steps helps you protect your rights and ensures safety in your home.

Need Help? Resources for Renters

• Missouri Attorney General: Landlord-Tenant Law – Consumer guides, tenant rights, and complaint resources
• Missouri Courts – Find Your Local Circuit Court – For legal action on landlord-tenant disputes
• Legal Services of Missouri – Free or low-cost legal help for qualified tenants
• Missouri Department of Health & Senior Services – Local Offices – Contact for health and safety code issues

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1. Missouri Revised Statutes Section 441.234 – Landlord’s Duty to Repair
2. Sample Repair Request Letter – Missouri Attorney General (PDF)
3. Missouri Circuit Courts – Landlord-Tenant Disputes

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