How to File a Rental Repair Request in California

If you’re renting in California, you have the right to live in a home that’s safe, functional, and in good repair. But what do you do if your landlord isn’t fixing a leaking faucet, broken heater, or other essential issue? Understanding how to file a repair request is the key to getting results—and protecting your rights under California law.

Understanding Your Right to Repairs in California

California law requires landlords to keep rental properties habitable. This means providing safe plumbing, heating, electricity, and structurally sound premises under the California Civil Code Sections 1941 and 1941.1.¹

When urgent repairs are ignored, knowing how to document your request, follow up, and (if necessary) take further steps can make all the difference.

Steps to File a Repair Request That Gets Results

• Identify the issue clearly. List every problem affecting health or safety—such as heating, plumbing, pests, or leaks.
• Document with photos, dates, and a written description.
• Review your lease for any special repair request procedures, but remember your state rights always apply.
• Prepare your written request using either a letter or the landlord's official form (if provided).

Using the California Repair Request Form

Many landlords do not have a standard form, but California encourages renters to make written requests. The Department of Consumer Affairs (DCA) provides a sample “Repair Request Letter,” which isn’t required but is helpful for clarity and proof. Here’s how you can create a strong written request:

• Date and address the letter to your landlord or property manager.
• Clearly state the repairs needed and their urgency.
• Request repairs within a reasonable time (California law recommends no more than 30 days for non-urgent repairs).
• Keep a copy for your records.

Download the Sample Repair Request Letter (DCA).

What If Repairs Aren’t Made?

If your landlord doesn’t fix the problem after your written request, you have several options under California law:

• Contact local housing or code enforcement. Find your city or county agency using the State Department of Housing and Community Development Locator.
• “Repair and deduct:” Under the California Civil Code Section 1942, tenants can sometimes pay for repairs and deduct from rent (up to one month’s rent, once per 12 months), but only after proper written notice.²
• If the situation is serious and ongoing, consider contacting the local branch of the California Department of Industrial Relations for habitability complaints, or seek advice from legal aid.

As a last resort, filing a legal complaint or pursuing action in court may be possible, particularly for habitability violations.

Which Agencies Handle Repair Disputes?

In California, most landlord-tenant disputes—including those over repairs—are handled by California Superior Courts if a case goes to court.³ For code violations or unsafe living conditions, renters should start with their city or county's housing or code enforcement office (search via the HCD Locator).

Related California Legislation and Protections

• Civil Code § 1941.1: Landlord obligations for habitability
• Civil Code § 1942: Repair and deduct rights
• Civil Code § 1941.3: Smoke detectors and locks

FAQ: California Renters and Repair Requests

1. How soon must my landlord handle repairs in California?
   Landlords are generally required to complete repairs within 30 days, but urgent repairs (no heat in winter, major leaks, etc.) should be addressed much faster. Always put the request in writing.
2. Is a written repair request required by law?
   California law doesn’t require a specific form, but a written request is highly recommended for your protection. Use the DCA sample letter and keep a copy.
3. Can I make repairs myself and deduct from rent?
   Yes, for serious habitability issues (like no heat), after giving proper written notice and waiting a reasonable time, you may repair and deduct—but strict rules apply. Never withhold rent without following the law.
4. Who do I contact if my landlord ignores my repair request?
   Contact your local code enforcement agency using the California HCD Locator.
5. Where do I file a complaint if repairs are still not made?
   If code enforcement does not resolve the problem, you may consider small claims court or seeking legal advice. The California Superior Court is where rental repair cases are typically heard.

Key Takeaways

• Submit written repair requests and keep detailed records for protection.
• If repairs are not made in a reasonable timeframe, use official channels—local code enforcement or the courts.
• Know your rights under California Civil Code Section 1941.1.

Prompt and clear communication is the best way to ensure your living space is maintained and your renter rights are respected.

Need Help? Resources for Renters

• California Department of Consumer Affairs – Tenants’ Rights
• Find Local Code Enforcement Agencies (HCD Locator)
• California Courts – Self-Help for Renters
• Department of Real Estate – Landlord/Tenant Information
• Find Free Legal Aid (Legal Services Corporation)

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1. California Civil Code Section 1941.1: Landlord's duty of habitability
2. California Civil Code Section 1942: Tenant repair and deduct rights
3. California Courts Self-Help: Housing

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